Scope

This policy applies to SGR Pro Membership purchases completed through the hosted checkout flow.

Renewal

Automatic renewal is not assumed. If a renewal feature is introduced in the future, it will be disclosed before payment.

When is a refund request reviewed?

Requests are reviewed based on payment and activation status, including duplicate charges, successful payment without subscription activation, or a documented technical issue that prevented access under SGR Pro Membership.

How to request a review

Contact SGR support on Telegram at @anuhait and provide the payment identifier or information required for verification. Never send card numbers, CVV codes or passwords.

After approval

If a refund is approved, it is returned to the original payment method. Posting time can vary by payment network, provider and issuing bank.

Note

Each request is reviewed on its facts; this page does not mean every refund request is automatically approved.